PRIVACY POLICY
Last updated March 16, 2025
This Privacy Notice for GMB Manager ('we', 'us', or 'our'), describes how and why we might access, collect, store, use,
and/or share ('process') your personal information when you
use our services ('Services'), including when you:
- Use GMB Manager. GMB Manager is a business tool that connects to your Google My
Business (GMB) profiles through your Google account. The application
allows you to view, manage, and update information across multiple
business listings from a single dashboard. GMB Manager accesses your
GMB profile data with your permission to display business details such
as name, address, phone numbers, website URLs, business hours, and
other public listing information. The application stores your selected
profile settings and preferences to automate updates to your Google My
Business listings, ensuring your business information remains
consistent and up-to-date across all profiles. GMB Manager also
provides scheduled monitoring and update capabilities that
periodically check your profiles and apply your preferred settings
without requiring manual intervention.
- Engage with us in other related ways, including any sales,
marketing, or events
Questions or concerns? Reading this Privacy Notice
will help you understand your privacy rights and choices. We are
responsible for making decisions about how your personal information
is processed. If you do not agree with our policies and practices,
please do not use our Services. If you
still have any questions or concerns, please contact us at contact@gmbmanager.io.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you
can find out more details about any of these topics by clicking the
link following each key point or by using our
table of contents below to find the section you are looking for.
What personal information do we process? When you visit,
use, or navigate our Services, we may process personal information depending
on how you interact with us and the Services, the choices you make, and the
products and features you use. Learn more about
personal information you disclose to us.
Do we process any sensitive personal information? Some
of the information may be considered 'special' or 'sensitive' in certain
jurisdictions, for example your racial or ethnic origins, sexual orientation,
and religious beliefs. We do not
process sensitive personal information.
Do we collect any information from third parties? We do not collect any information
from third parties.
How do we process your information? We process your information
to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process
your information for other purposes with your consent. We process your information
only when we have a valid legal reason to do so. Learn more about
how we process your information.
How do we keep your information safe? We have adequate
organisational and technical processes and procedures in place to protect your personal
information. However, no electronic transmission over the internet or information
storage technology can be guaranteed to be 100% secure, so we cannot promise
or guarantee that hackers, cybercriminals, or other unauthorised
third parties will not be able to defeat our security and improperly collect,
access, steal, or modify your information. Learn more about
how we keep your information safe.
What are your rights? Depending on where you are located
geographically, the applicable privacy law may mean you have certain rights
regarding your personal information. Learn more about
your privacy rights.
How do you exercise your rights? The easiest way to exercise
your rights is by submitting a data subject access request, or by contacting us. We will
consider and act upon any request in accordance with applicable data
protection laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us
when you register on the Services,
express an interest in obtaining information about us or our
products and Services, when you participate in activities on the
Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information
that we collect depends on the context of your interactions with us and
the Services, the choices you make, and the products and features you use.
The personal information we collect may include the following:
Sensitive Information. We do not process sensitive
information.
Payment Data. We may collect data necessary to process
your payment if you choose to make purchases, such as your payment instrument
number, and the security code associated with your payment instrument.
All payment data is handled and stored by FastSpring. You may find their privacy notice link(s) here: https://fastspring.com/privacy/.
Social Media Login Data. We may provide
you with the option to register with us using your
existing social media account details, like your Facebook,
X, or other social media account. If you choose to
register in this way, we will collect certain profile
information about you from the social media provider, as
described in the section called 'HOW DO WE HANDLE YOUR SOCIAL LOGINS?' below.
All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes
to such personal information.
Information automatically collected
In Short:Some information — such as your Internet Protocol
(IP) address and/or browser and device characteristics
— is collected automatically when you visit our
Services.
We automatically collect certain information when you visit,
use, or navigate the Services. This information does not
reveal your specific identity (like your name or contact
information) but may include device and usage information,
such as your IP address, browser and device characteristics,
operating system, language preferences, referring URLs, device
name, country, location, information about how and when you
use our Services, and other technical information. This
information is primarily needed to maintain the security and
operation of our Services, and for our internal analytics and
reporting purposes.
Like many businesses, we also collect information through
cookies and similar technologies. You can find out more about this in our Cookie Notice: https://gmbmanager.io/cookies.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers automatically
collect when you access or use our Services and which we record
in log files. Depending on how you interact with us, this log
data may include your IP address, device information, browser
type, and settings and information about your activity in the
Services(such as the
date/time stamps associated with your usage, pages and files
viewed, searches, and other actions you take such as which
features you use), device event information (such as system
activity, error reports (sometimes called 'crash dumps'), and hardware settings).
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and
administer our Services, communicate with you, for security
and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise
manage user accounts.
We may process your information so you can create and log
in to your account, as well as keep your account in working order.
- To save or protect an individual's vital interest. We
may process your information when necessary to save or protect an individual’s
vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information
when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable
law, like with your consent, to comply with laws, to provide you with services
to enter into or fulfil our contractual obligations, to protect your
rights, or to fulfil our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to
explain the valid legal bases we rely on in order to process your
personal information. As such, we may rely on the following legal bases
to process your personal information:
- Consent. We may process your information if you have
given us permission (i.e. consent) to
use your personal information for a specific purpose. You can withdraw
your consent at any time. Learn more about
withdrawing your consent.
- Legal Obligations. We may process your information where
we believe it is necessary for compliance with our legal obligations, such
as to cooperate with a law enforcement body or regulatory agency, exercise
or defend our legal rights, or disclose your information as evidence in
litigation in which we are involved.
- Vital Interests. We may process your information where
we believe it is necessary to protect your vital interests or the vital
interests of a third party, such as situations involving potential threats
to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific
permission (i.e. express consent) to use
your personal information for a specific purpose, or in situations where
your permission can be inferred (i.e.
implied consent). You can
withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable
law to process your information without your consent, including, for
example:
- If collection is clearly in the interests of an individual and
consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is
necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating
with next of kin
- If we have reasonable grounds to believe an individual has been, is,
or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would
compromise the availability or the accuracy of the information and the
collection is reasonable for purposes related to investigating a
breach of an agreement or a contravention of the laws of Canada or a
province
- If disclosure is required to comply with a subpoena, warrant, court
order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their
employment, business, or profession and the collection is consistent
with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary
purposes
- If the information is publicly available and is specified by the
regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short:
We may share information in specific situations described in this
section and/or with the following third parties.
We may need to share your
personal information in the following situations:
- Business Transfers. We may share or transfer your
information in connection with, or during negotiations of, any merger,
sale of company assets, financing, or acquisition of all or a portion
of our business to another company.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short:
We may use cookies and other tracking technologies to collect and
store your information.
We may use cookies and similar tracking technologies (like web
beacons and pixels) to gather information when you interact with our
Services. Some online tracking technologies help us maintain the
security of our Services and your account, prevent crashes, fix
bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online
tracking technologies on our Services for analytics and advertising,
including to help manage and display advertisements, to tailor
advertisements to your interests, or to send abandoned shopping cart
reminders (depending on your communication preferences). The third
parties and service providers use their technology to provide
advertising about products and services tailored to your interests
which may appear either on our Services or on other websites.
To the extent these online tracking technologies are deemed to be a 'sale'/'sharing' (which includes targeted advertising, as defined under the applicable
laws) under applicable US state laws, you can opt out of these online tracking
technologies by submitting a request as described below under section 'DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?'
Specific information about how we use such technologies and how you
can refuse certain cookies is set out in our Cookie Notice: https://gmbmanager.io/cookies.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social
media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your
third-party social media account details (like your Facebook or X
logins). Where you choose to do this, we will receive certain profile
information about you from your social media provider. The profile
information we receive may vary depending on the social media provider
concerned, but will often include your name, email address, friends
list, and profile picture, as well as other information you choose to
make public on such a social media platform.
We will use the information we receive only for the purposes that are
described in this Privacy Notice or that are otherwise made clear to
you on the relevant Services. Please note that we do not control, and
are not responsible for, other uses of your personal information by
your third-party social media provider. We recommend that you review
their privacy notice to understand how they collect, use, and share
your personal information, and how you can set your privacy
preferences on their sites and apps.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil
the purposes outlined in this Privacy Notice unless otherwise required
by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this Privacy Notice, unless a
longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this notice will require us keeping your personal
information for longer than the period of time in which users
have an account with us.
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because
your personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from any further
processing until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal
information we process. However, despite our safeguards and efforts to
secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so
we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly
collect, access, steal, or modify your information. Although we will do
our best to protect your personal information, transmission of personal
information to and from our Services is at your own risk. You should only
access the Services within a secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short:
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children
under 18 years of age, nor do we knowingly sell such personal
information. By using the Services, you represent that you are at
least 18 or that you are the parent or guardian of such a minor and
consent to such minor dependent’s use of the Services. If we learn
that personal information from users less than 18 years of age has
been collected, we will deactivate the account and take reasonable
measures to promptly delete such data from our records. If you become
aware of any data we may have collected from children under age 18,
please contact us at contact@gmbmanager.io.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of
residence in the US or in some
regions, such as the European
Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you
greater access to and control over your personal information. You may review, change, or terminate your account at any
time, depending on your country, province, or state of residence.
In some regions (like the EEA, UK,
Switzerland, and Canada), you have
certain rights under applicable data protection laws. These may
include the right (i) to request access and obtain a copy of your
personal information, (ii) to request rectification or erasure; (iii)
to restrict the processing of your personal information; (iv) if
applicable, to data portability; and (v) not to be subject to
automated decision-making. In certain circumstances, you may also have
the right to object to the processing of your personal information.
You can make such a request by contacting us by using the contact
details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.
We will consider and act upon any request in accordance with
applicable data protection laws.
Withdrawing your consent: If we are relying on
your consent to process your personal information, which may be express and/or implied consent
depending on the applicable law, you have the right to withdraw
your consent at any time. You can withdraw your consent at any time by
contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below or updating your preferences.
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor,
when applicable law allows, will it affect the processing of your personal information conducted
in reliance on lawful processing grounds other than consent.Account Information
If you would at any time like to review or change the information in
your account or terminate your account, you can:
- Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or
delete your account and information from our active databases. However,
we may retain some information in our files to prevent fraud,
troubleshoot problems, assist with any investigations, enforce our legal
terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers
are set to accept cookies by default. If you prefer, you can usually choose
to set your browser to remove cookies and to reject cookies. If you choose
to remove cookies or reject cookies, this could affect certain features
or services of our Services. For further information, please see our Cookie Notice: https://gmbmanager.io/cookies.
If you have questions or comments about your privacy rights, you may
email us at contact@gmbmanager.io.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ('DNT') feature or setting you
can activate to signal your privacy preference not to have data
about your online browsing activities monitored and collected. At
this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals
or any other mechanism that automatically communicates your choice
not to be tracked online. If a standard for online tracking is
adopted that we must follow in the future, we will inform you about
that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to web
browser DNT signals. Because there currently is not an industry or
legal standard for recognising or honouring DNT signals, we do not respond
to them at this time.
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short: If you are a resident of California,
Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky,
Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee,
Texas, Utah, or Virginia, you may
have the right to request access to and receive details about the
personal information we maintain about you and how we have
processed it, correct inaccuracies, get a copy of, or delete your
personal information. You may also have the right to withdraw your
consent to our processing of your personal information. These
rights may be limited in some circumstances by applicable law.
More information is provided below.Categories of Personal Information We Collect
We have collected the following categories of personal information
in the past twelve (12) months:
| Category | Examples | Collected |
A. Identifiers | Contact details, such as real name, alias, postal address,
telephone or mobile contact number, unique personal
identifier, online identifier, Internet Protocol address,
email address, and account name |
|
B. Personal information as defined in the California
Customer Records statute | Name, contact information, education, employment,
employment history, and financial information |
|
We may also collect other personal information
outside of these categories through instances
where you interact with us in person, online, or
by phone or mail in the context of:
- Receiving help through our customer support
channels;
- Participation in customer surveys or contests;
and
- Facilitation in the delivery of our Services and
to respond to your inquiries.
We will use and retain the collected personal
information as needed to provide the Services or
for:
- Category A - As long as the user has an account with us
- Category B - As long as the user has an account with us
- Category D - As long as the user has an account with us
C. Protected classification
characteristics under state or federal law | Gender, age, date of birth, race and ethnicity,
national origin, marital status, and other demographic
data |
|
D. Commercial information | Transaction information, purchase history, financial
details, and payment information |
|
E. Biometric information | Fingerprints and voiceprints |
|
F. Internet or other
similar network activity | Browsing history, search history, online behaviour, interest data,
and interactions with our and other websites,
applications, systems, and advertisements |
|
G. Geolocation
data | Device location |
|
H. Audio,
electronic, sensory, or similar
information | Images and audio, video or call
recordings created in connection with our
business activities |
|
I.
Professional or employment-related
information | Business contact details in order to
provide you our Services at a business
level or job title, work history, and
professional qualifications if you apply
for a job with us |
|
J. Education Information | Student records and directory
information |
|
K. Inferences drawn from
collected personal information | Inferences drawn from any of the
collected personal information
listed above to create a profile or
summary about, for example, an
individual’s preferences and
characteristics |
NO |
| L. Sensitive
personal Information | |
NO
|
Will your information be shared with anyone else?
We may use your personal information for our own business purposes,
such as for undertaking internal research for technological
development and demonstration. This is not considered to be 'selling' of your personal information.
We have not disclosed, sold, or shared any personal information to
third parties for a business or commercial purpose in the preceding
twelve (12) months. Wewill not sell or share personal information in the future
belonging to website visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws. However,
these rights are not absolute, and in certain cases, we may decline your
request as permitted by law. These rights include: - Right to know whether or not we are processing your personal
data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you
previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data
if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data,
or profiling in furtherance of decisions that produce legal or similarly
significant effects ('profiling')
Depending upon the state where you live, you may also have the
following rights:
- Right to access the categories of personal data being processed (as
permitted by applicable law, including Minnesota’s privacy law)
- Right to obtain a list of the categories of third parties to which we
have disclosed personal data (as permitted by applicable law, including California's and Delaware's privacy law)
- Right to obtain a list of specific third parties to which we have
disclosed personal data (as permitted by applicable law, including Minnesota's and Oregon's privacy law)
- Right to review, understand, question, and correct how personal data
has been profiled (as permitted by applicable law, including Minnesota’s
privacy law)
- Right to limit use and disclosure of sensitive personal data (as
permitted by applicable law, including California’s privacy law)
- Right to opt out of the collection of sensitive data and personal data
collected through the operation of a voice or facial recognition feature
(as permitted by applicable law, including Florida’s privacy law)
How to Exercise Your Rights
To exercise these rights, you can contact us by submitting a
data subject access request, by emailing us at contact@gmbmanager.io, or by referring to the contact details at the bottom of this document.
We will honour your opt-out preferences if you enact the
Global Privacy Control
(GPC) opt-out signal on your browser.
Under certain US state data protection laws, you can designate an authorised
agent to make a request on your behalf. We may deny a request from an authorised
agent that does not submit proof that they have been validly authorised
to act on your behalf in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information in
our system. We will only use personal information provided in your
request to verify your identity or authority to make the request.
However, if we cannot verify your identity from the information already
maintained by us, we may request that you provide additional information
for the purposes of verifying your identity and for security or
fraud-prevention purposes.
If you submit the request through an authorised agent, we may need to collect
additional information to verify your identity before processing your request
and the agent will need to provide a written and signed permission from you
to submit such request on your behalf.Appeals
Under certain US state data protection laws, if we decline to take
action regarding your request, you may appeal our decision by emailing
us at contact@gmbmanager.io. We will inform you in writing of any
action taken or not taken in response to the appeal, including a written
explanation of the reasons for the decisions. If your appeal is denied,
you may submit a complaint to your state attorney general.
California 'Shine The Light' Law
California Civil Code Section 1798.83, also known as the 'Shine The Light' law, permits our users who are California residents to request and
obtain from us, once a year and free of charge, information about categories
of personal information (if any) we disclosed to third parties for direct marketing
purposes and the names and addresses of all third parties with which we shared
personal information in the immediately preceding calendar year. If you are
a California resident and would like to make such a request, please submit
your request in writing to us by using the contact details provided in the
section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?'
13. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short:
You may have additional rights based on the country you reside in.
Australia and New Zealand
We collect and process your personal information under the obligations
and conditions set by Australia's
Privacy Act 1988 and New Zealand's Privacy Act 2020 (Privacy Act).
This Privacy Notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal
information we collect from you, from which sources, for which purposes,
and other recipients of your personal information.
If you do not wish to provide the personal information necessary to fulfil their
applicable purpose, it may affect our ability to provide our services, in
particular:
- offer you the products or services that you want
- respond to or help with your requests
- manage your account with us
- confirm your identity and protect your account
If you are unsatisfied with the manner in which we address any
complaint with regard to our processing of personal information, you can
contact the office of the regulator, the details of which are:
14. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as
necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated
version will be indicated by an updated 'Revised' date at the top of this
Privacy Notice. If we make material changes to this Privacy Notice, we
may notify you either by prominently posting a notice of such changes or
by directly sending you a notification. We encourage you to review this
Privacy Notice frequently to be informed of how we are protecting your
information.
15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at contact@gmbmanager.io or
contact us by post at:
GMB Manager
__________
__________
16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM YOU?
You have the right to request access to the personal
information we collect from you, details about how we have
processed it, correct inaccuracies, or delete your personal
information. You may also have the right to withdraw your consent to our
processing of your personal information. These rights may be
limited in some circumstances by applicable law. To request
to review, update, or delete your personal information,
please fill out and
submit a
data subject access request.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.